Christabel Ndlovu Mpofu, AASW

Christabel Ndlovu Mpofu (AASW - member of the Australian Association of Social Workers) is a compassionate social worker who aims to create therapeutic spaces that are safe, respectful and culturally attuned. She works from a person-centred, trauma-informed perspective and recognises that each person’s life is shaped by culture, identity, family and lived experience. Her practice focuses on listening carefully and responding to the whole of a person’s story rather than a single symptom.

Coming from a culturally diverse background herself, Christabel understands the complexities of identity, belonging and stigma, and she is committed to culturally responsive care for people who may feel misunderstood or marginalised. Her experience spans trauma recovery, sexual assault counselling, community mental health and relationship counselling, and she supports people dealing with anxiety, depression, grief, family violence and major life transitions.

She is skilled in crisis intervention and risk assessment and uses evidence-based therapeutic approaches to support healing and growth. Her work is structured, collaborative and goal oriented, focusing on strengthening emotional regulation, building resilience, improving relationship functioning and promoting long-term psychological wellbeing.

Therapeutic Approaches for Online Care

Acceptance and Commitment Therapy (ACT) helps people clarify their values and take committed action towards a more meaningful life while learning to relate differently to difficult thoughts and feelings. It can be useful for anxiety, depression, stress and life transitions. Client-Centred Therapy focuses on understanding the person from their own perspective, offering empathy and support to foster self-awareness, self-acceptance and stronger relationships. This approach is helpful when exploring identity, belonging and interpersonal issues. Cognitive Behavioral Therapy (CBT) works with the link between thoughts, feelings and behaviours to develop practical skills for managing anxiety, mood and unhelpful patterns in relationships and daily life.

Finding the right approach is part of the therapeutic process. Christabel will work collaboratively with clients to explore their needs, goals and preferences and tailor strategies that fit each person’s situation. Approaches can be adapted or combined over time as goals evolve.

Online therapy through video calls, phone sessions, live chat or text-based messaging offers flexibility for people balancing work, family or other commitments. These options can make it easier to access therapy from different locations, maintain continuity of care during life changes, and choose the format that feels most comfortable for each session. Appropriately qualified or registered professionals and therapists can effectively use these formats to deliver meaningful support and practical tools.