John Rich, ACA

John Rich is an Australian counsellor with 12 years of professional experience supporting people through stress, anxiety, addictions, relationship difficulties, trauma and abuse, and self-esteem challenges. He brings an evidence-based approach to therapy and adapts conversations and treatment plans to match each personâs individual circumstances and goals. He holds ACA, a professional counselling credential, and works with clients in a respectful, sensitive and compassionate way.

John focuses on practical strategies that help people manage day-to-day pressures, address addictive behaviours, repair communication in relationships and process painful experiences from the past. He also works with issues such as guilt and shame, isolation and loneliness, social anxiety and phobia, life purpose and self-love. His practice emphasises collaboration, empowering clients to take the steps they choose towards a more fulfilling and happier life.

Seeking change can take courage, and John aims to support and encourage clients through that journey while tailoring support to their unique needs and preferences.

Evidence-based approaches for online care and support

John uses evidence-based therapeutic techniques that focus on two complementary areas. The first emphasises identifying and reframing unhelpful thinking patterns while building practical coping skills - this helps with stress, anxiety and everyday challenges by giving clients tools they can use between sessions. The second area centres on paced work with difficult or traumatic experiences, helping people process painful memories and rebuild a sense of safety and agency at a comfortable pace. Both approaches are rooted in research and tailored to the individual’s current needs.

Finding the right therapeutic approach is part of the process, and John works collaboratively with each person to determine what fits best. He and the client consider goals, preferences and what feels manageable, adjusting strategies over time so the work remains relevant and effective. Appropriately qualified or registered professionals and therapists often blend techniques to suit each case.

Online therapy with John is offered via video calls, phone sessions, live chat and text-based messaging, providing flexibility for busy schedules, limited mobility or those who prefer remote care. These formats make it easier to access consistent support while balancing other commitments.