Maureen Shamoun, ACA

Maureen Shamoun is a registered Counsellor in Australia (PACFA, CCAA and ACA) who supports people navigating stress, anxiety, grief, trauma and significant life changes. She brings five years of practical experience working with individuals facing emotional difficulty, and offers particular support to NDIS participants and those from culturally diverse backgrounds.

Maureen creates a warm, person-centred space that encourages open conversation without judgment, helping people explore their feelings and build practical coping strategies for day-to-day life. She is experienced supporting grief work and the emotional aftermath of traumatic events, and tailors her approach to each person’s needs and cultural context.

Fluent in Assyrian, Arabic and Chaldean, Maureen is able to connect with clients from multiple language communities while remaining focused on respectful, culturally aware care. Reaching out is acknowledged as a courageous step, and Maureen aims to walk alongside clients as they work towards healing and renewed resilience.

Person-centred care and flexible online support

Maureen uses a person-centred approach that prioritises the client’s own experience, creating a supportive environment where feelings and goals shape the work together. This approach is helpful for people coping with grief, stress and life changes because it focuses on empathy, respect and building on individual strengths.

Alongside person-centred counselling, Maureen applies evidence-based techniques to help manage anxiety and depression, offering practical coping strategies and problem-solving skills that can reduce daily distress and improve emotional regulation. These techniques are adaptable to each person’s situation and cultural background.

Choosing the right approach is part of the therapeutic process and Maureen works collaboratively with clients to find what fits best based on their needs, goals and preferences. Appropriately qualified or registered professionals and therapists can adjust methods over time as progress is reviewed.

Online therapy with Maureen is offered via video calls, phone sessions, live chat or text-based messaging, providing flexibility to fit work, family and mobility needs. This variety of options makes it easier to maintain regular sessions and access support from home or wherever is most convenient.