Natalie Lotkin, PACFA

Natalie Lotkin is a counsellor practising in Australia with two decades of professional experience and a PACFA credential. As a member of the Psychotherapy and Counselling Federation of Australia (PACFA), she follows recognised standards for counselling and psychotherapy practice while working with individuals facing a range of life challenges.

Natalie specialises in helping people manage stress and anxiety, navigate relationship and parenting difficulties, and address LGBT-related concerns. She also works with clients on coping with life changes, communication problems, forgiveness, guilt and shame, isolation and loneliness, and building self-love. Her approach is grounded in evidence-based therapeutic techniques and is delivered with sensitivity, respect and compassion.

Natalie tailors dialogue and treatment plans to each person's unique circumstances and goals. She emphasises a collaborative process that recognises the courage it takes to seek change and aims to support clients toward a more fulfilling and happier life. Natalie adapts pace and methods to suit individual needs, focusing on practical strategies and personal strengths to promote meaningful progress.

Evidence-based approaches and flexible online therapy

Natalie works with evidence-based therapeutic techniques that include cognitive and behavioural strategies - these focus on identifying and shifting unhelpful thought patterns and behaviours to reduce symptoms of stress and anxiety and improve day-to-day coping. She also uses emotion-focused approaches to help people understand and process difficult feelings such as guilt, shame or grief, which can strengthen relationships and promote self-compassion.

Choosing the right approach is part of the therapeutic process. Natalie collaborates with each client to explore which methods best match their needs, goals and preferences, and adapts the plan as progress unfolds. If different expertise is needed, the process considers the role of appropriately qualified or registered professionals and therapists in finding the best fit.

Online therapy with Natalie is offered via video calls, phone sessions, live chat or text-based messaging, providing flexibility for busy schedules and for those who find virtual sessions more accessible. These options make it easier to maintain continuity of care, try different session formats, and fit therapy into everyday life without compromising the collaborative, evidence-based work at the core of her practice.